This achievement-focused structure emphasizes quantifiable results. It involves describing accomplishments using a concise format: action performed (X), quantifiable impact of the action (Y), and the positive effect on the organization or project (Z). For example, “Reduced customer support tickets (X) by 15% (Y), resulting in improved customer satisfaction scores (Z).” This approach allows recruiters to quickly grasp the value a candidate brings.
This method helps candidates showcase their contributions effectively. By focusing on measurable outcomes, it provides concrete evidence of skills and abilities, making it easier for hiring managers to assess a candidate’s potential impact. It also moves beyond simply listing responsibilities, highlighting a candidate’s proactive approach and problem-solving capabilities. While the term itself is relatively recent, the core principle of quantifying accomplishments has long been a best practice in resume writing.